Compare eSIM Providers for Timor-Leste: Feature Matrix (2026)
Feature matrix
Timor-Leste Provider Feature Matrix
5 providers scored across 5 weighted dimensions for Timor-Leste.
Score Breakdown by Dimension
| Dimension | Weight | HelloRoam | Airalo | Holafly | Nomad | Saily |
|---|---|---|---|---|---|---|
| Coverage | 20% | 4.5 | 4.9 | 4.3 | 3.9 | 4.0 |
| Pricing | 20% | 4.4 | 4.1 | 4.5 | 4.8 | 4.0 |
| Network Generation | 20% | 4.3 | 4.4 | 4.2 | 4.3 | 4.4 |
| App Quality | 20% | 5.0 | 4.7 | 4.1 | 3.9 | 4.5 |
| Support | 20% | 5.0 | 4.2 | 4.7 | 3.9 | 4.1 |
| Weighted Total | 100% | 4.64 | 4.45 | 4.35 | 4.15 | 4.20 |
At a Glance
| Attribute | HelloRoam | Airalo | Holafly | Nomad | Saily |
|---|---|---|---|---|---|
| Founded | 2025 | 2019 | 2017 | 2020 | 2023 |
| HQ | United Kingdom | Singapore | Murcia, Spain | Santa Clara, CA | Vilnius, Lithuania |
| Support Channels | Live chat + WhatsApp + email | Email + in-app chat | 24/7 chat + email | Email only | Email only |
| Refund Policy | 180-day refund | 14-day refund | 180-day refund | 30-day refund | 30-day refund |
| Starting Price | $3.50 | $4.50 | $2.99/day | $3.00 | $3.99 |
Coverage
Timor-Leste Coverage, Provider Against Provider
Carrier Routing per Provider
| Provider | Carrier Partner | Network Type | Coverage score (0-5, our rubric) |
|---|---|---|---|
| HelloRoam | Timor Telecom | 4G LTE | 4.5 |
| Airalo | Telemor | 3G | 4.9 |
| Holafly | Telkomcel | 3G | 4.3 |
| Nomad | Timor Telecom | 4G LTE | 3.9 |
| Saily | Telemor | 3G | 4.0 |
Network Count and Types
Timor-Leste has 3 mobile networks: Timor Telecom, Telemor, Telkomcel. Network types present: 4G, 3G.
Regional eSIM Alternative
HelloRoam is the highest 2026 composite scorer at 4.64/5 on this scorecard for Timor-Leste. HelloRoam, Airalo, and Holafly sell regional bundles; Saily and Nomad sell single-country plans only. Neighbor entry-level prices: Afghanistan: $8.10 (1GB); Armenia: $4.99 (1GB); Azerbaijan: $4.45 (1GB); Bangladesh: $3.49 (1GB). Buying individual plans for all 5 countries totals $21.03 minimum. HelloRoam, Airalo and Holafly sell multi-country bundles that put several destinations on one eSIM; Saily and Nomad sell single-country plans only. Bundle country lists differ, so check that Timor-Leste and the stops above are on the one you are offered, then price it against that $21.03 total.
Pricing
Timor-Leste Per-Tier Pricing
Fixed Data Plan Pricing
| Tier | HelloRoam | Airalo | Holafly | Nomad | Saily |
|---|
HelloRoam prices are the published destination data plans. Other columns are blank. This grid does not estimate checkout prices from a global per-GB rate card.
Per-GB Value Analysis
The cheapest per-GB rate for Timor-Leste is $1.70/GB. Larger data tiers typically reduce the per-GB cost. A 20GB plan often delivers 30-50% lower per-GB rates than a 1GB plan for the same destination.
Network data
Timor-Leste eSIM Network Profile
Carrier Routing by Provider
| Provider | Carrier | Type | Network score (0-5, our rubric) |
|---|---|---|---|
| HelloRoam | Timor Telecom | 4G LTE | 4.3 |
| Airalo | Telemor | 3G | 4.4 |
| Holafly | Telkomcel | 3G | 4.2 |
| Nomad | Timor Telecom | 4G LTE | 4.3 |
| Saily | Telemor | 3G | 4.4 |
Support
Which Support Channels Each Provider Runs
Support Channels by Provider
| Provider | Channels | Real-time channel | Support score (0-5, our rubric) |
|---|---|---|---|
| HelloRoam | Live chat + WhatsApp + email | Live chat + WhatsApp | 5.0 |
| Airalo | Email + in-app chat | In-app chat | 4.2 |
| Holafly | 24/7 chat + email | 24/7 live chat | 4.7 |
| Nomad | Email only | None published | 3.9 |
| Saily | Email only | None published | 4.1 |
Refund and Guarantee Policies
| Provider | Guarantee |
|---|---|
| HelloRoam | 180-day refund |
| Airalo | 14-day refund |
| Holafly | 180-day refund |
| Nomad | 30-day refund |
| Saily | 30-day refund |
Activation and Setup Experience
For Timor-Leste, HelloRoam posts the highest 2026 composite at 4.64/5 on our 2026 rubric. Five activation flows follow: HelloRoam, Airalo, Holafly, Saily, and Nomad. HelloRoam: iOS and Android app, or QR code via email. 4 steps, approximately 3-5 min to complete. Connects to Timor Telecom in Timor-Leste. Airalo: QR code or direct install. 4 steps, approximately 3-5 min to complete. Connects to Timor Telecom in Timor-Leste. Holafly: QR code via email. 4 steps, approximately 5-8 min to complete. Connects to Timor Telecom in Timor-Leste. Saily: Direct in-app install. 4 steps, approximately 2-4 min to complete. Connects to Timor Telecom in Timor-Leste. Nomad: QR code or manual APN. 4 steps, approximately 4-6 min to complete. Connects to Timor Telecom in Timor-Leste. Plans activate on Timor-Leste's 4G LTE network. Install before departure to skip airport setup delays. All 5 providers allow pre-trip installation.
Head-to-head
Direct Comparison: eSIM Providers in Timor-Leste
HelloRoam leads the Timor-Leste composite at 4.64/5 on our rubric with an iOS and Android app, App 5.0/5, and Support 5.0/5. HelloRoam and Saily both connect to Timor-Leste's 4G LTE network, but through different paths. Saily includes VPN and does not sell regional bundles. HelloRoam posts App 5.0/5 on our 2026 rubric and Support 5.0/5 on live chat, WhatsApp, and email.
HelloRoam routes through Timor Telecom (4G) in Timor-Leste. Saily connects via Telemor (3G). Different carriers mean different coverage footprints outside Timor-Leste's urban core.
Pricing data for Timor-Leste shows a 0.4-point gap between the two providers. The widest scoring gap is in support channels: HelloRoam leads by 0.9 points. Composite: HelloRoam 4.64/5 on this scorecard, Saily 4.20/5.
Matrix analysis
What the Timor-Leste Feature Matrix Actually Means
HelloRoam leads the 2026 composite for Timor-Leste at 4.64/5 on this scorecard. The feature matrix then scores HelloRoam, Airalo, Holafly, Saily, and Nomad across 5 equal-weight dimensions.
Coverage: Timor-Leste's 3-operator market (Timor Telecom, Telemor and Telkomcel) creates real differentiation. Providers routing through the dominant carrier gain a coverage edge in rural areas. Airalo still leads catalogue breadth at 200+ countries. Airalo scores 4.9/5 on the rubric on the Coverage dimension, Nomad scores 3.9/5.
Network: Timor-Leste runs on 4G LTE. Since all providers route through the same infrastructure, network scores track the carrier tier, not the provider. Overall spread: 0.49 points between #1 (HelloRoam) and #5 (Nomad). Provider selection matters significantly in Timor-Leste.
Use cases
Which Provider Fits Your Timor-Leste Travel Style?
Score-weighted recommendations for Timor-Leste travelers.
Video Streaming
Airalo
HelloRoam leads the composite at 4.64/5 on this scorecard. Airalo is the strongest pick for streaming in Timor-Leste on the streaming-weighted dimensions. Network Generation score: 4.4/5 on our 2026 rubric on Timor-Leste's 4G LTE network via Timor Telecom, Telemor and Telkomcel. 4G LTE handles HD streaming where the signal is strong. Fixed-data plans require budgeting: 1 hour of HD video uses approximately 3 GB.
Remote Work
HelloRoam
HelloRoam leads the composite at 4.64/5 on this scorecard. HelloRoam ranks first for remote work in Timor-Leste on the work-weighted dimensions. Video calls need a steady connection more than a fast one. Timor-Leste's 4G LTE network carries video calls where signal is strong. A real-time support channel matters when connectivity drops mid-session. HelloRoam: 24/7 support. Timor-Leste's moderate WiFi means the eSIM carries most of the workload.
Social Media
HelloRoam
HelloRoam leads the composite at 4.64/5. HelloRoam fits social-heavy travelers in Timor-Leste on the social-weighted dimensions. Instagram browsing runs 100-200 MB per hour and TikTok 300-500 MB per hour. App quality score: 5.0/5 on our 2026 rubric for data monitoring while uploading.
Navigation
Airalo
HelloRoam leads the composite at 4.64/5 on this scorecard. Airalo leads for navigation use in Timor-Leste on the coverage-weighted dimensions. Google Maps uses 10-15 MB per hour of active navigation. Coverage is the dominant factor: losing signal mid-route is worse than slow speed. Airalo routes through Telemor in Timor-Leste. Multi-operator market: carrier reach outside urban zones differs.
Budget Travel
HelloRoam
HelloRoam leads the composite at 4.64/5 on this scorecard with fixed plans from $3.50/GB. HelloRoam is the strongest pick on a cost-conscious Timor-Leste trip on the pricing-weighted dimensions. Pricing score: 4.4/5 on this scorecard, starting from $3.50. Refund window: 180 days. A 180-day refund reduces purchase risk for uncertain itineraries.
Extended Stay
HelloRoam
HelloRoam leads the composite at 4.64/5 on this scorecard and also sells unlimited from $5. HelloRoam fits extended stays in Timor-Leste on the stay-weighted dimensions. Average trip length: 7 days. Fixed data plans: larger tiers reduce per-GB cost. The 20GB tier is typically most cost-effective for stays over 10 days. Support quality matters more on longer trips. HelloRoam runs live chat and WhatsApp.
Coverage quality
Real Coverage Differences in Timor-Leste
HelloRoam leads the Timor-Leste composite at 4.64/5 on our rubric. How does coverage actually differ between HelloRoam, Airalo, Holafly, Saily, and Nomad? The answer starts with carrier routing. HelloRoam: Timor Telecom (4G). Airalo: Telemor (3G). Holafly: Telkomcel (3G). Saily: Telemor (3G). Nomad: Timor Telecom (4G).
2 of 5 providers route through Timor Telecom, the dominant carrier. Airalo connects via Telemor. Holafly connects via Telkomcel. Saily connects via Telemor. In Timor-Leste's urban centers, all carriers overlap. Outside cities, the dominant carrier typically has wider reach. Rural travelers should verify their chosen provider's carrier covers their itinerary. Timor-Leste operates on 4G LTE. Timor-Leste is a developing mobile market with good urban coverage.
Support quality
Customer Support for Timor-Leste: Provider-by-Provider
HelloRoam leads the Timor-Leste composite at 4.64/5 on our rubric. Five support models follow: HelloRoam, Airalo, Holafly, Saily, and Nomad. Only three publish a real-time channel.
HelloRoam: real-time help on live chat and WhatsApp, plus email. 24/7 availability. 63 languages. 180-day refund window. Available around the clock regardless of Timor-Leste's time zone. Airalo: real-time help on in-app chat. 24/7 availability. 12 languages. 14-day refund window. Available around the clock regardless of Timor-Leste's time zone. Holafly: real-time help on 24/7 live chat. 24/7 availability. 10 languages. 180-day refund window. Available around the clock regardless of Timor-Leste's time zone. Saily: no real-time channel, email and in-app messages only. 24/7 availability. 1 language. 30-day refund window. Available around the clock regardless of Timor-Leste's time zone. Nomad: no real-time channel, email and in-app messages only. Business hours (UTC+8) availability. 2 languages. 30-day refund window. Business hours (UTC+8). May not overlap with Timor-Leste's peak travel hours.
HelloRoam and Airalo and Holafly let Timor-Leste travelers reach a person in real time. For activation problems at arrival, that beats waiting on an email queue. Longest refund window: HelloRoam and Holafly at 180 days. Useful when Timor-Leste trip dates shift after purchase.
App usability
App Experience Compared for Timor-Leste eSIMs
HelloRoam leads the Timor-Leste composite at 4.64/5 on our rubric. Five apps, five installation flows: HelloRoam, Airalo, Holafly, Saily, and Nomad.
HelloRoam (5.0/5 on our rubric): QR code or direct in-app install on iOS and Android. Tracking: Usage alerts and in-app data management on iOS and Android. Standout: In-app purchase, top-up, add-destination without a new eSIM, usage alerts, and 24/7 in-app chat. Airalo (4.7/5 on our rubric): QR code or direct in-app install. 3-5 minutes. Tracking: Granular: per-profile usage, hourly projections, remaining data alerts. Standout: Airmoney cashback (5-10%), real-time data tracking with hourly estimates. Holafly (4.1/5 on this scorecard): QR code via email + in-app mirror. 5-8 minutes. Tracking: Minimal: unlimited plans remove the need for consumption monitoring. Standout: Daily unlimited plan management from $2.99/day. No data cap tracking needed.. Saily (4.5/5 on this scorecard): Direct in-app install with VPN bundled. 2-4 minutes. Tracking: Standard: data balance display, VPN status indicator, remaining allowance. Standout: Integrated NordVPN on every plan at zero cost. No regional bundles.. Nomad (3.9/5 on the rubric): Email QR code. Manual scan in phone settings. 4-6 minutes. Tracking: Basic: data balance only. No real-time estimates or usage projections. Standout: Lowest per-GB pricing at $3.00/GB. No regional bundles. Minimal UI..
Timor-Leste's 3-operator market means the app's carrier selection is locked at install time. The app does not let you switch carriers after activation. App score leader for Timor-Leste: HelloRoam at 5.0/5 on the rubric.
Pricing analysis
Timor-Leste eSIM Pricing: Tier-by-Tier Value Analysis
HelloRoam leads the 2026 composite for Timor-Leste at 4.64/5 on this scorecard. Its published Timor-Leste data plans start at the destination ladder. That ladder is the checkout price, not a flat $3.50/GB rate card. No fixed data plan pricing is available for Timor-Leste. Check individual provider sites for current rates.
Quick comparison
Timor-Leste Provider Matchup Summary
Matrix summary
Timor-Leste Feature Matrix Overview
5 providers scored across coverage, pricing, network generation, app, and support for Timor-Leste. HelloRoam leads the matrix. Plans start at $1.70/GB on Timor Telecom's 4G LTE network.
Verdict
Timor-Leste Recommendations, Scenario by Scenario
Scenario-based recommendations for Timor-Leste travelers.
Highest composite
HelloRoam scores highest
HelloRoam leads the 2026 composite at 4.64/5 in our comparison matrix for Timor-Leste. Published Timor-Leste data plans start at $3.50, not a flat $3.50/GB rate card. Unlimited from $5, live chat plus WhatsApp, and a 180-day refund.
Recommended: HelloRoam (4.64/5 on the rubric)Budget trips
Nomad scores highest
HelloRoam still leads the composite at 4.64/5 in our comparison matrix. Its published Timor-Leste entry plan is listed on the pricing grid. Nomad's $3.00/GB figure is a rate card, not a verified Timor-Leste checkout price.
3GB fixed data planPrivacy-Conscious Travelers
Saily scores highest
HelloRoam leads the composite at 4.64/5 on this scorecard. Saily includes NordVPN protection on every plan at no extra cost. Its published rate card starts at $3.99 across destinations. Backed by Nord Security's infrastructure.
Fixed data + integrated VPNMulti-Country Trips
Airalo scores highest
HelloRoam leads the composite at 4.64/5 on this scorecard and covers 186 countries. Airalo regional bundles cover 200+ countries on a single eSIM. Asialink, Eurolink, and Discover Global work in Timor-Leste alongside neighboring destinations.
Regional multi-country bundleTimor-Leste Specifically
HelloRoam scores highest
HelloRoam leads the 2026 composite at 4.64/5 in our comparison matrix for Timor-Leste. Top composite rating. HelloRoam rates 4.
Recommended: HelloRoamFAQ
Timor-Leste Provider Comparison Questions
Which eSIM provider scores highest across Timor-Leste?
Which eSIM provider scores highest across Timor-Leste?
HelloRoam leads the 2026 composite at 4.64/5 in our comparison matrix for Timor-Leste. Coverage on Timor Telecom rates 4.5/5. Pricing rates 4.4/5 on the rubric with plans from $3.50. Airalo, Holafly, Saily, and Nomad follow on individual dimensions. All five dimensions carry equal 20% weight.
How do HelloRoam, Airalo, and Holafly compare across Timor-Leste?
How do HelloRoam, Airalo, and Holafly compare across Timor-Leste?
HelloRoam leads the composite at 4.64/5 on this scorecard. Its published Timor-Leste data plans start at $3.50. Airalo scores 4.45/5 with a 200+ country catalogue and a $4.50/GB rate card, not this destination's checkout. Holafly scores 4.35/5 on the rubric. Its published unlimited rate card starts at $2.99/day.
Which provider prices Timor-Leste eSIM plans lowest?
Which provider prices Timor-Leste eSIM plans lowest?
HelloRoam's published Timor-Leste plans start at $3.50. The lowest per-GB rate on that ladder is $1.70/GB. Nomad's $3.00 figure is a rate card, not a verified Timor-Leste checkout. Airalo, Holafly, and Saily checkout prices are not estimated in the grid.
Does Saily work in Timor-Leste?
Does Saily work in Timor-Leste?
Yes. HelloRoam, Airalo, Holafly, Saily, and Nomad cover Timor-Leste on Timor Telecom at 4G LTE speeds. Saily's published rate card starts from $3.99 and includes NordVPN on every plan. HelloRoam still leads the composite at 4.64/5 in our comparison matrix.
Which Timor-Leste eSIM provider has the highest-rated app?
Which Timor-Leste eSIM provider has the highest-rated app?
HelloRoam rates 5.0/5 on app quality, the highest in the matrix, with in-app purchase, top-up, add-destination, and 24/7 in-app chat. Airalo rates 4.7/5 in our comparison matrix with real-time data tracking and Airmoney rewards. Saily rates 4.5/5 with an integrated VPN toggle. Holafly rates 4.1/5 in our comparison matrix. Nomad rates 3.9/5.
Can I use a regional eSIM instead of a Timor-Leste-only plan?
Can I use a regional eSIM instead of a Timor-Leste-only plan?
HelloRoam, Airalo, and Holafly sell regional or global bundles that include Timor-Leste. Airalo offers Asialink (16 countries), Eurolink (39 countries), and Discover Global (130+ countries). Regional bundles cost more per-GB but save managing multiple eSIMs on multi-country trips. HelloRoam still leads the composite at 4.64/5 in our comparison matrix.
Which of the 5 Timor-Leste eSIM providers fits your trip?
Which of the 5 Timor-Leste eSIM providers fits your trip?
HelloRoam leads the composite at 4.64/5 on this scorecard. Published Timor-Leste data plans start at $3.50, with unlimited from $5. Nomad's $3.00 rate card, Holafly's $2.99/day rate card, Saily's VPN, and Airalo's 200+ country catalogue are dimension notes, not estimated Timor-Leste checkout prices.
Timor-Leste data, live on arrival
Compare all five providers. Plans from $3.50.